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Dzavicho
New Contributor

Requesting Forticare Trial license, proxy:(null)

Hi guys !

I'm facing an issue with requesting forticare trial license.

First of all, i downloaded VM on Fortinet ressources.

After that, I installed it and click on "Evaluation license" and then it worked nice.

I deleted my VM and now i need to do another tests.

So, I installed another time a VM and when I click on "Evaluation license" I have this message : " requesting forticare trial license proxy (null)

I think the problem is i already used a trial license, is it possible to delete the first one and then i'll try to enable it on my last VM ?

Thank you for your support.

Regards.

2 REPLIES 2
dingjerry_FTNT

Hi @Dzavicho ,

 

Do you have access to https://support.fortinet.com ?  If yes, please login to check whether the old FGT VM is there.  If yes, delete it, then reapply the trial license.

Regards,

Jerry
dingjerry_FTNT

I believe that this is because only 1 evaluation license per product per account.

 

So one Eval license for FGT, FAZ, FMG each.  When you want to request second one, you have to delete the old one.

Regards,

Jerry
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