We have a FG-3240C. We just received a replacement power supply SP-FG3000D-PS.
Is there any documentation on how to remove bad power supply and install the new one?
Solved! Go to Solution.
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
We don't have this particular model, but 1500Ds.
https://www.fortinet.com/content/dam/fortinet/assets/data-sheets/FortiGate_3000D.pdf
But I assume procedure would be the same.
You or TAC must have determined it was bad and went to RMA because you couldn't get rid of "alarm=1" in "exe sensor list". It's hot-swappable so just pinch the lever and pull the bad PS out then insert a replacement. After that check the output of exe sensor list again. All should show "alarm=0" after plugging in the power cord from an outlet. You probably want to pay attention to those "value=" part in the output because those indicate more meaningful values like voltage, rpm, temperature, etc.
We don't have this particular model, but 1500Ds.
https://www.fortinet.com/content/dam/fortinet/assets/data-sheets/FortiGate_3000D.pdf
But I assume procedure would be the same.
You or TAC must have determined it was bad and went to RMA because you couldn't get rid of "alarm=1" in "exe sensor list". It's hot-swappable so just pinch the lever and pull the bad PS out then insert a replacement. After that check the output of exe sensor list again. All should show "alarm=0" after plugging in the power cord from an outlet. You probably want to pay attention to those "value=" part in the output because those indicate more meaningful values like voltage, rpm, temperature, etc.
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1712 | |
1093 | |
752 | |
447 | |
231 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.