Replacement Guest User E-Mail Template & HTML

skrueger1 · ‎04-24-2024

When i inserting HTML into the template

The recipient receives the plain text, i.e.

!DOCTYPE html><html><div><strong>Ihr ASWO WLAN Zugang</strong></div><div></div><div></div><div></div><div> <p>Lieber Gast, wir freuen uns auf Ihren Besuch bei uns in Eime!</p> </div><div></div><div>Dami

The document is not converted to html by the recipient. The offered Format is

Message Format: text/html
Also the question, is it possible to change the description of the template also?

Is there a solution to this?
Templates are not supported by the Forti Support.
Thank you

AEK · ‎04-24-2024

Can you try the following?

config system replacemsg auth auth-guest-email-page
set format html

AEK

skrueger1 · ‎04-25-2024

Hi,

thank you for your reply.

Config edited: see below....

Unfortunately not a satisfactory result; is there possibly another idea?

edit "default"
set comment "Default replacement message group."
config auth
edit "auth-guest-email-page"
set buffer "<!doctype html><html>.......</html>"
set header http
set format html
next
end
next
end

Avyner · ‎05-02-2024

I do very much wished this worked. The template says text/html however still encoded as plain text.

NAS · ‎06-27-2024

Wanted to revisit this topic. I was supposed to develop a nice looking html-template for a customer and now I have to realize that it is only sent as plain text. Is there a solution?

AEK · ‎07-21-2024

Found this in FML 7.4.2 fixed issues:

995799

Incorrect replacement message information for email sent in HTML or Rich Text Format.

Unfortunately the description is brief and we can't know more details.

In case anyone upgrades to 7.4.2 please keep us informed if the mentioned issue has been fixed.

AEK

hbac · ‎08-19-2024

Hello @skrueger1,

Guest User Email Template doesn't support HTML format on FortiGate as of now. It is possible to submit a New Feature Request but it is not guaranteed to be approved.

Regards,

Replacement Guest User E-Mail Template & HTML

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