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mrpankaj
New Contributor

Repeated False Phishing Detection for https://dalnicniznamka.cz/

Hello Fortinet Team,

Our legitimate website, https://dalnicniznamka.cz/, is repeatedly flagged as phishing by Fortinet, despite multiple reviews and confirmations that no such content exists. Only Fortinet showing Phishing and every other tools/engines showing clean.

We kindly request a manual review and a clear explanation of why this detection keeps reappearing. This is a false positive and is negatively affecting our users and reputation.

Please help us resolve this issue permanently.

Thank you.

 

Proof Attachedavira-cz.pnggoogle-cz.pnglast updated - cz.pngonly fortinet - cz.pngqz-cz.pngsucuri-cz.pngwhois-cz.pngimage (1).png

 

 
5 REPLIES 5
dingjerry_FTNT

Hi @mrpankaj ,

 

Did you try this for recategorization?

 

https://www.fortiguard.com/faq/wfratingsubmit

Regards,

Jerry
mrpankaj

I did but same result, I don't understand they also not give any reason for that, this is impacted the site authenticity. 

mrpankaj
New Contributor

Due to this Fortinet false positive O2 CZ DNS (a major Czech ISP) blocks the domain as a result of only Fortinet listing.

kcheng

Hi @mrpankaj ,

 

Raising the request to FortiGuard team via the link shared earlier by Jerry would be the best way for you and to clarify all the business justification with FortiGuard team. 

Cheers,
Kayzie Cheng

If you have found a solution, please like and accept it to make it easily accessible for others.
mrpankaj

Yes I did several times but same result, can u escalate this with team for manual review, cause I thinks its automation behind this.

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