Remote access VPN not connecting

[Mohammed_H]

Hi All,

The VPN getting stuck at 98% and below is the errors i see in the client logs.  we tried to re-install the forticlient software but no luck. 

5/16/2024 11:49:57 AM warning sslvpn CSslvpnAgent::InitPipeHandle() 137 CreateFile() failed.. LastError=231
5/16/2024 11:49:57 AM error sslvpn Failed to connect to SslvpnDaemon, LastError=0
5/16/2024 11:49:57 AM error sslvpn CSslvpnAgent::Initialize() 178 InitPipeHandle() failed.
5/16/2024 11:50:15 AM error sslvpn failed to create tunnel_thread thread
5/16/2024 11:50:15 AM error sslvpn error: ras_loop(), waitResult=1.
5/16/2024 11:50:15 AM error sslvpn failed to create ras_thread thread
5/16/2024 11:50:15 AM error sslvpn failed to create monitor_thread thread

[hdh-jclark]

7.4.0.1658

9/5/2024 4:41:09 PM warning sslvpn CSslvpnAgent::InitPipeHandle() 137 CreateFile() failed.. LastError=231
9/5/2024 4:41:09 PM error sslvpn Failed to connect to SslvpnDaemon, LastError=0
9/5/2024 4:41:09 PM error sslvpn CSslvpnAgent::Initialize() 178 InitPipeHandle() failed.
9/5/2024 4:41:09 PM error sslvpn date=2024-09-05 time=16:41:09 logver=1 id=96603 type=securityevent subtype=sslvpn eventtype=error level=error uid=7D0F0079659A43138CED520A1D36CE5E devid=FCT8002297063338 hostname=

[rpatel]

Had this same error come up as well for me.  Took me 4 hours to resolve.  

config system global

set remoteauthtimeout 60

end