Reinstall Forticlient EMS

[ank1965]

Hi!

I need to reinstall EMS on another server. I install NEW copy of EMS on my NEW server and RESTORE database from my OLD EMS server.

After restoring and reboot on EMS console I have "Internal Server Error".

How I can migrate from old EMS server to NEW?

On NEW EMS server in Event Viewer:

Login failed for user 'NT AUTHORITY\SYSTEM'. Reason: Failed to open the explicitly specified database 'FCM_root'. [CLIENT: <local machine>]

and:

Faulting application name: FcmDaemon.exe, version: 6.0.2.106, time stamp: 0x5b92af96

Faulting module name: policyhelper.dll, version: 6.0.2.106, time stamp: 0x5b92af76

Exception code: 0xc0000005

[SteveG]

Although I take backups before every EMS upgrade I've never tried restoring it! My best guess it the restore will only work on an EMS install with the same Serial Number it was taken on. Alternatively it might be due to a different IP address. Sorry I can offer anything more concrete.