Register Fortimanager free trial "undefined" error

[BP1]

After installing Hyper-v Fortimanager VM accesing the gui and trying to register a trial license.  Cloud credentials are entered and the agreement is accepted.  After that it returns to the license screen with "undefined" in red.  Is it possible to just get a trial license to install? 

[srajeswaran]

You can get a FortiManager trial license by creating a forticare account.  When you login to Forticare portal , do you see FortiManager under your product list?

I would suggest you try to register again and check the behavior.

[akileshc]

The error message "undefined" can occur when trying to register for a Fortimanager free trial if there is a problem with the registration process.

Here are some possible causes and solutions:
1. Internet connection issues: Make sure your device is connected to the internet and that the connection is stable.
2. Incorrect information: Ensure that you have entered all the required information correctly, including your email address, name, and organization.
3. Server issues: The Fortinet server may be experiencing temporary issues, in which case you should try again later.
4. Blocked ports: Some network configurations may block certain ports required for the registration process. In this case, you may need to modify your upstream device/firewall settings or contact your network administrator for assistance.

If none of these solutions resolve the issue, you can try registering for the Fortimanager free trial using a different device or network.