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richa58
New Contributor

Recover or Reset Admin login ForticlientEMS Server

So I have been rotating all of my passwords after this latest Lastpass fiasco. I also switched to Keeper and have been having some growing pains with it.

I tried resetting my forticlient EMS server admin password and thought I had everything set, and the password didn't save in the Keeper vault. The password got changed and then I lost the password from the clipboard. Stupid me for not pasting it somewhere else first.

Is there a way from the console to reset or recover the admin password?

I opened a ticket with Fortinet as I have support but thought I would ask on here if it was quicker.

192.168.0.1 router login 192.168.l.l
2 REPLIES 2
gfleming
Staff
Staff

I can't find any info on this. Perhaps best to call in to TAC for assistance.

Cheers,
Graham
jdeshmukh
Staff
Staff

Hello,

 

There is NO provision by product design, to recover the FortiClient EMS admin password.

Unless you have another accessible Super Admin ID on the same EMS server.

 

If it is a critical and huge EMS setup, yes you will definitely be helped by Fortinet TAC, if you have recent DB backup with restore password.

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