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jgoss
New Contributor

RTP drops in on Conference

Ok here goes. 

Call comes into fortinet to port forwarded ip. Caller 1-->2 all is well. Caller Conferences to Caller 3 all is well. When caller 1 drops the call stays up but 2<-->3 loses rtp. Any idea? Probably need more information just let me know. Thanks

1 REPLY 1
Iescudero
Contributor II

Hi there! Is this a VoIP or a VideoConference meeting? Wich technology? (ie: Avaya Aura CM, Cisco CUCM).

 

I remember how the session helper made some strange beahavior too.

Like this one:

In CLI

show system session-helper

edit 13 set name sip set protocol 17 set port 5060 next

 

Just for tring something, you could do a backup for the session helper, remove them and try again.

 

 

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