REALTIME POLICY FORTIMAILCLOUD-O365 API INTEGRATION

[jr14]

I have a fortimail cloud integrated with o365 through a API, so i have realtime policy applied, but in the log tab i just see log for email traffic IN; I would like to know how can i enable the log to see traffic OUT. 

Is it possible ??? 

 FortiMail#FORTIMAILCLOUD

[Stephen_G]

Hello jr14, 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

Thanks, 

[Stephen_G]

Hello jr14,

Is the 'All' log option enabled in your FortiMail policy settings?

You can also check whether you have any real-time policy that matches outgoing email:

Thanks,

[jr14]

Hi stephen, thanks for your answer. 

I have configured those recomendation, but it doesnot work. I open a ticket and we are going to have a session tomorrow. 

[Stephen_G · Accepted solution]

Hi jr14,

Sorry to hear it didn't work, but I am glad you have a session with our TAC team. They should be able to help you sort the issue. If you have any further questions, feel free to reply to this thread or start a new one.

Thanks,