RDP sessions dropped

[juanr]

We have switched from our old Fortigate 100A to a bigger one, but we are suffering some annoyances. Idle RDP(5.2) sessions are being dropped after a few minutes, despite of 3600 seconds set by default with session-ttl (or whatever we set). It happens after minimizing mstsc.exe window for a few of minutes (more likely depending on high connection latency). we tried some workarrounds, but they did not solve the issue (Fortigate: set timeout-send-rst enable or Terminal services: "send a keep alive packet every 1 minute").

Any help would be appreciated. Thanks in advance,

Juan

[Charl_Schippers]

Hello JuanR,

I have exactly the same problem with a Fortigate 200B.  Did you have a solution for the sessions dropped ?

Regards,

Charl

[AQ]

I had the same issue... i just follow this steps

http://nmsiam.blogspot.com.ar/2013/01/remote-desktop-session-timeouts.html

and we solved!