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Quarantine Retention Period
Hi, can anyone tell me what the retention period is for User Quarantine mail? I seem to remember reading some where that it's two weeks? But I wanted to confirm.
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Quarantine retention period is configurable from the resource profile from 1-4000 days but given you mentioned you had read this somewhere, I suspect you are referring to the FML Cloud Service perhaps? If so, it is by default set to 14 days.
Dr. Carl Windsor Field Chief Technology Officer Fortinet
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Carl,
It's my understanding that the 14 day retention period only applies to server mode. Is that correct?
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No, that applies to gateway as well.
Set on Resource Profile on 5.4 or AntiSpam Action Profile on 5.3.
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Interesting. That was my understanding as well. But someone from Fortinet chat support told me that it only applied to Server mode. I guess we'll see in 14 days if that is correct or not.
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I'm currently running 5.4.5 and have it set to 14 days. I haven't set the 14 day expectation with my users, so we'll see what happens. Thanks!
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Hi,
Actually, under 5.3x there's a bug (ID #0452865) and changes in antispam action profile doesn't take effect; 14 days value seems to be 'hardcoded' and personal quarantines are cleaned after 14 days no matter what value you had configured there (even 0)
Fix is available en 5.4.1+ , under Resource Profile settings
Hope it helps
regards
/ Abel