Pushing firmware updates

ZeroInterrupt · ‎03-13-2020

I have a few fortigates that I cannot push firmware updates to. I schedule them and check on them in the morning and they report as failed with the only thing in the log as 'Expired'. Anyone have any suggestions on how to fix this?

Dave_Hall · ‎03-13-2020

Not familiar with the FortiCloud service, so do not know 100% if the fgts managed by it needs a valid subscription. But you may want to check. Log into your account on the support.fortinet.com site then click on Asset -> Manage/View Products and select one of the fgts - once the fgt info comes up, choose Entitlement from the left-side menu. (A side note, if you log into the support site, there should be some alerts indicated some of your fortinet devices are about to expire.)

NSE4/FMG-VM64/FortiAnalyzer-VM/6.0 (FWF30E/FW92D/FGT200D/FGT101E/FGT81E)/ FAP220B/221C

ZeroInterrupt · ‎03-13-2020

I am updating successfully other fortigates without a valid subscription. I do not think this is what is causing it.

rwpatterson · ‎03-13-2020

A suggestion. Maybe they just have been up way too long and a prior reboot before attempting may work.

Bob - self proclaimed posting junkie!
See my Fortigate related scripts at: http://fortigate.camerabob.com

ZeroInterrupt · ‎03-13-2020

Yea, that was the first thing i tried.

ZeroInterrupt · ‎04-28-2020

I can bring fortigates to 6.2.0 then when I try to upgrade to 6.2.2 I am seeing expired in the history log. this is on 7 brand new fortigates.