What firewall ports are used for push authentication?
We use Cisco AnyConnect and use the FortiAuth for 2 factor. If the users phone is on the corporate network, then it will communicate with the FortiAuthenticator for 2 factor with push messages. If the phone is connected to the public network, then it fails. Where are the server name settings specified that the app is going to use to communicate back to the Authenticator?
SOMEBODY has to have the detailed process. My support ticket has been open for over a week with no response.
Sorry for the delay. FortiToken Mobile (FTM) push authentication does not work when the port "Public IP/FQDN for FortiToken Mobile" in System > Administration > System Access is changed to anything besides 443 (e.g. 10443).
If FAC is behind an upstream device kindly make sure to forward the ports 2195, 5223 and 2196 to FAC IP.
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