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Sanjeev1
New Contributor

Prompting for Admin cred UAC for FortiClient VPN Update on end user devices.

Hi All,

 

When Fortinet releases a software update, for the FortiClient VPN, the end users can’t install it because it asks for Admin credentials.

They are prompted with a UAC window which they cannot bypass since it requires them to be local administrators which we do not want them to be because of security concerns.

 

Need some quick assistance.

Thank you,

 

#Forticlient VPN

4 REPLIES 4
Anthony_E
Community Manager
Community Manager

Hello Sanjeev1,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony-Fortinet Community Team.
Sanjeev1

Thanks Anthony, looking forward to a solution..

Anthony_E
Community Manager
Community Manager

Hello Sanjeev1,

 

We are still looking for someone to help you.

We will come back to you ASAP.


Regards,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello Sanjeev1,

 

Sorry for this late reply.

It seems that the answer from this forum post could be helpful:

https://community.fortinet.com/t5/Support-Forum/UAC-prompt-when-starting-FortiClient-VPN-after-updat...

 

Could you please have a look and tell us if it helped? If not, we will continue to investigate.

 

Regards,

Anthony-Fortinet Community Team.
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