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Process WAD_USRINFOHIST High memory usage
Hi,
I have a problem on my FortiGate61F, I have a process called "wad_usrinfohist" and it's using 40% of memory on its own.
So my fortinet goes to 80% memory usage and goes into conservation mode.
When I restart the fortinet, the process goes down again and my fortinet goes back to 40% of total memory usage, but the process goes back up again and brings my fortinet back to 80% after a few days.
Do you have any solution to restrict the % of this process?
Thanks.
Solved! Go to Solution.
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FortiGate
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Hello,
You may consider to upgrade to FortiOS 7.2.4 GA. There are multiple wad memory leak fixes.
https://docs.fortinet.com/document/fortigate/7.2.4/fortios-release-notes/289806/resolved-issues
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Hello,
Could you please specify which firmware you are running?
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v7.2.3 build1262
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Hello,
You may consider to upgrade to FortiOS 7.2.4 GA. There are multiple wad memory leak fixes.
https://docs.fortinet.com/document/fortigate/7.2.4/fortios-release-notes/289806/resolved-issues
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Hello,
I have upgrade my fortinet, i gonna wait many days to see if the problem has disappeared.
Thanks for your answer.
Created on ‎02-28-2023 12:26 AM Edited on ‎02-28-2023 12:26 AM
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Does the problem resolve when you update the firmware?
Thanks in advance
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Hello Gonzalez,
For the moment yes, I hope it will stay like that.
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I am on 7.2.4 and am still experiencing a memory leak.
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It appears that there is a memory leak in the WAD user info history daemon, and opening a TAC Case will help you in eliminating the issue and optimizing the device resource.
