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MarkusMueller
New Contributor

Problems with SSL-VPN Certificate

some Clients gets an Certifcate Error (they use Forticlient Version 7.4.0)

 

we used a working "wildcard" certificate but if i connect with the Forticlient i got an "CERT_COMMON_NAME_INVALID" Error 
(we use SAML authentication)

in the error message i see the IP Adresse instead of the DNS Name.

 

i can make an exception but the Client won't connect to the Fortigate.

for me it looks like a Client Problem becuase most of the user don't have this Problem, these probably use older Fortitclient versions.

4 REPLIES 4
AEK
SuperUser
SuperUser

Hi Markus

On the client, in the VPN connection parameters, do you specify the gateway as IP or as FQDN?

AEK
AEK
MarkusMueller
New Contributor

Hi,

of course i use FQDN on the Parameters.

also i can confirm with the older 7.2.4 the Problem is gone.
so its a Problem with the 7.4.0 Client. 

AEK
SuperUser
SuperUser

You should stay at 7.2.4 for the moment.

AEK
AEK
Sheikh
Staff
Staff

Hello @MarkusMueller ,

 

I would suggest opening a TAC case for further assistance. You would be asked to upload FCT 7.4.0 logs.

 

regards,

 

Sheikh

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