Problems with IPSec VPN client

[Danilo21]

Hi everyone,

I'm experiencing an issue with my IPsec VPN setup. I configured a VPN client using the wizard on my FortiGate 60F (firmware version 7.4.6). I completed all the necessary settings for Phase 1 and Phase 2, and then configured the FortiClient accordingly.

However, when I try to connect using FortiClient, I receive a timeout error. The connection attempt fails without establishing the tunnel.

I've double-checked the configuration, including:

• Phase 1 and Phase 2 parameters
• Authentication method
• Pre-shared key
• Remote gateway settings

Still, no success. Has anyone encountered a similar issue or have suggestions on what to check next?

Thanks in advance!

[funkylicious]

for me, when this usually happens i delete the VPN profile from FortiClient and the re-create it and by some magic it then starts to work

[Forti2525]

Hello

are you using SSO?

If yes you must setup custom ike port for SSO auth.

config system global
set auth-ike-saml-port 9443
end

Also debug log would help. Sometimes I needed to readd preshared key even I did not change it.