Hello, I wanted to install FortiClient EMS HA with Bitna mi Docker architecture with FortiClient EMS 7.4.4 image. For this, I used the official Postgres and FortiClient latest version packages. However, despite several attempts, EMS does not start with HA. I used the official documentation during the installation. Thanks in advance for your support.
he gets nodes
EMS Node(s):
Name | Role | Status | Last Seen
--------------------------------------------------+---------+---------+----------------------------
ems-1 (*) | primary | online | 2025-10-18 18:14:07.562784
DB Node(s):
Host | Port | Role | Status | Latency (MS)
.. .. .. .. | | standby | offline | 40
.. .. .. .. | 5432 | standby | offline | 41
 
Hello,
Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.
Thanks,
Hi Rahim
You are probably hitting one of the below known issues.
1205131 | PostgreSQL database failover causes EMS server failover. |
1208343 | In a setup of EMS HA with Postgres HA, the secondary EMS node appears offline after a failover process of Postgres DB. |
Ref: https://docs.fortinet.com/document/forticlient/7.4.4/ems-release-notes/34950/new-known-issues
Yes, it looks like my problem. Is there any solution for this problem?
I don't see a workaround in the release notes. You probably need to open a ticket.
Meanwhile if the issue doesn't impact your production then you can leave it as is until TAC fixes the issue or a new fix is released.
Otherwise if it it actually has a bad impact on your production then I'd eliminate the HA for now until TAC fixes the issue or a new fix is released.
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