Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
RahimovaN
New Contributor

Problem with FortiClient HA with Postgres Bitna mi Docker

Hello, I wanted to install FortiClient EMS HA with Bitna mi Docker architecture with FortiClient EMS 7.4.4 image. For this, I used the official Postgres and FortiClient latest version packages. However, despite several attempts, EMS does not start with HA. I used the official documentation during the installation. Thanks in advance for your support.

 

he gets nodes
EMS Node(s):
Name | Role | Status | Last Seen
--------------------------------------------------+---------+---------+----------------------------
ems-1 (*) | primary | online | 2025-10-18 18:14:07.562784

DB Node(s):
Host | Port | Role | Status | Latency (MS)

.. .. .. .. | | standby | offline | 40
.. .. .. .. | 5432 | standby | offline | 41

 

4 REPLIES 4
Anthony_E
Community Manager
Community Manager

Hello,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony-Fortinet Community Team.
AEK
SuperUser
SuperUser

Hi Rahim

You are probably hitting one of the below known issues.

1205131

PostgreSQL database failover causes EMS server failover.

1208343

In a setup of EMS HA with Postgres HA, the secondary EMS node appears offline after a failover process of Postgres DB.

 

Ref: https://docs.fortinet.com/document/forticlient/7.4.4/ems-release-notes/34950/new-known-issues

AEK
AEK
RahimovaN
New Contributor

Yes, it looks like my problem. Is there any solution for this problem?

AEK

I don't see a workaround in the release notes. You probably need to open a ticket.

Meanwhile if the issue doesn't impact your production then you can leave it as is until TAC fixes the issue or a new fix is released.

Otherwise if it it actually has a bad impact on your production then I'd eliminate the HA for now until TAC fixes the issue or a new fix is released.

AEK
AEK
Announcements
Check out our Community Chatter Blog! Click here to get involved
Labels
Top Kudoed Authors