Port disappear in fortigate

[fortinet-davidy]

Hi Why Fortigate v7.2 port 4 and 5 disappear? instaed something else appear. Please see the below output of show system interface. Thanks

ZT40 # sh system interface
config system interface
edit "port1"
set vdom "root"
set mode dhcp
set allowaccess ping https ssh http fgfm
set type physical
set snmp-index 1
next
edit "port2"
set vdom "root"
set type physical
set snmp-index 2
next
edit "port3"
set vdom "root"
set type physical
set snmp-index 3
next
edit "naf.root"
set vdom "root"
set type tunnel
set src-check disable
set snmp-index 5
next
edit "l2t.root"
set vdom "root"
set type tunnel
set snmp-index 6
next
edit "ssl.root"
set vdom "root"
set type tunnel
set alias "SSL VPN interface"
set snmp-index 7
next
edit "fortilink"
set vdom "root"
set fortilink enable
set ip 10.255.1.1 255.255.255.0
set allowaccess ping fabric
set type aggregate
set lldp-reception enable
set lldp-transmission enable
set snmp-index 8
next
end

[abarushka]

Hello,

Could you specify hardware platform, current version of firmware and original version of firmware?

[fortinet-davidy]

Thanks for your reply

Please see the below. and please let me know if the additional info needed. and its trial version, but another the same version does not have this issue. 

-FW # get system status
Version: FortiGate-VM64-KVM v7.2.4,build1396,230131 (GA.F)
Virus-DB: 1.00000(2018-04-09 18:07)
Extended DB: 1.00000(2018-04-09 18:07)
Extreme DB: 1.00000(2018-04-09 18:07)
AV AI/ML Model: 0.00000(2001-01-01 00:00)
IPS-DB: 6.00741(2015-12-01 02:30)
IPS-ETDB: 6.00741(2015-12-01 02:30)
APP-DB: 6.00741(2015-12-01 02:30)
INDUSTRIAL-DB: 6.00741(2015-12-01 02:30)
IPS Malicious URL Database: 1.00001(2015-01-01 01:01)
IoT-Detect: 0.00000(2022-08-17 17:31)
Serial-Number: FGVMxxxx
License Status: Valid
VM Resources: 1 CPU/1 allowed, 985 MB RAM/2048 MB allowed
Log hard disk: Not available
Hostname: DC-FW
Operation Mode: NAT
Current virtual domain: root
Max number of virtual domains: 2
Virtual domains status: 1 in NAT mode, 0 in TP mode
Virtual domain configuration: disable
FIPS-CC mode: disable
Current HA mode: standalone
Branch point: 1396
Release Version Information: GA
FortiOS x86-64: Yes
System time: Wed Feb 22 18:44:43 2023
Last reboot reason: power cycle

[gfleming · Accepted solution]

As of 7.2 trial VMs are limited to three interfaces. https://docs.fortinet.com/document/fortigate/7.2.4/administration-guide/441460

If you need more than this you can use 15-day trial on earlier firmware or you can connect with your Fortinet partner or account team to get a 60-day trial with full features.

[fortinet-davidy]

you are right, thank you!