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Carl_Wallmark
Valued Contributor

Created on ‎11-28-2017 11:00 AM

Popup Message about Push Expired

Since a couple of days when you login to your Authenticator, there is a message about Push notifications expired and that you need to download new credentials, and when you click on "Update now" it fails...

FCNSA, FCNSP
---
FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30B
FortiAnalyzer 100B, 100C
FortiMail 100,100C
FortiManager VM
FortiAuthenticator VM
FortiToken
FortiAP 220B/221B, 11C

FCNSA, FCNSP---FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30BFortiAnalyzer 100B, 100CFortiMail 100,100CFortiManager VMFortiAuthenticator VMFortiTokenFortiAP 220B/221B, 11C
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5 REPLIES 5
alladas
New Contributor

Created on ‎11-28-2017 11:04 AM

I had the same issue last month and authenticator asked me to upgrade the firmware, which I did.

 

Surprisingly, I have the same issue as you since this morning. Raised a ticket but the Fortinet support is also looking into this. This might be an unexpected error for Fortinet as well.

 

 

2585
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alladas
New Contributor
In response to alladas

Created on ‎11-28-2017 11:33 AM

I'm running on v5.1.0. Seems to be a bug on many versions.

2598
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theFWdude
New Contributor
In response to alladas

Created on ‎12-08-2017 01:49 PM

Anyone still getting this message?   I was getting it, but it seems to  have stopped for me.  Truth be told, I don't know how to setup the Push Notifications in order to get this message.  BTW, FAC-OS 5.1.2

-TFWD

-TFWD
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Carl_Wallmark
Valued Contributor
In response to theFWdude

Created on ‎12-09-2017 01:41 AM

No the message is gone, I noticed that yesterday. They probably did something on their end.

FCNSA, FCNSP
---
FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30B
FortiAnalyzer 100B, 100C
FortiMail 100,100C
FortiManager VM
FortiAuthenticator VM
FortiToken
FortiAP 220B/221B, 11C

FCNSA, FCNSP---FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30BFortiAnalyzer 100B, 100CFortiMail 100,100CFortiManager VMFortiAuthenticator VMFortiTokenFortiAP 220B/221B, 11C
2598
0 Kudos
Carl_Wallmark
Valued Contributor

Created on ‎11-28-2017 11:29 AM

Yeah I also had the message in a previous firmware, and was told it was a bug which would be corrected in the next release...looks like they failed.

 

Running firmware 5.1.2

FCNSA, FCNSP
---
FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30B
FortiAnalyzer 100B, 100C
FortiMail 100,100C
FortiManager VM
FortiAuthenticator VM
FortiToken
FortiAP 220B/221B, 11C

FCNSA, FCNSP---FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30BFortiAnalyzer 100B, 100CFortiMail 100,100CFortiManager VMFortiAuthenticator VMFortiTokenFortiAP 220B/221B, 11C
2598
0 Kudos
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