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cos
New Contributor

PolicyPackages. Slow GUI

Hi everybody

 

 

I got an issue with my FortiManager. When I'm working with the Policy Packages it take too many time until the GUI shows it (about 40 seconds) then I can work with it normally bur if I change to another PolicyPackages it took again the same time.

 

The system resources shows CPU and Memory are at 20-30% in the last 24 hours.

 

ProductFortiManager-VM64

Firmware Version5.4.2 GA Build Number1151 Build Time2016/12/13

 

Do anybody knows if this is a normal behaviour?

 

Best regards

 

Gonzalo Arroyo

7 REPLIES 7
scao_FTNT
Staff
Staff

Hi, Gonzalo, for your VM setup, how many vCPU and memory assigned?

 

and what is your client PC config like CPU and memory and which browser you are using?

 

May I know how many policies in a package and how many packages?

 

Thanks

 

Simon

cos
New Contributor

Hi Simon

 

It uses 8Ghz, and 8Gbram. See attached file

 

I tried from several computers and different browsers with the same behaviour

 

I have about 24 policypackages and 100 policies per packages

 

best regards

cos
New Contributor

file

scao_FTNT

Can you help provide some top output (exec top) during that 40s loading policy?

 

Thanks

 

Simon

cos
New Contributor

Hi all,

The top output shows the following when is loading policy:

 

top - 19:14:00 up 1 day, 6:39, 0 users, load average: 4.58, 4.52, 4.66 Tasks: 210 total, 3 running, 207 sleeping, 0 stopped, 0 zombie %Cpu(s): 40.0 us, 10.3 sy, 0.0 ni, 49.2 id, 0.0 wa, 0.0 hi, 0.6 si, 0.0 st MiB Mem : 7996.203 total, 3042.023 free, 2161.191 used, 2792.988 buff/cache MiB Swap: 2027.867 total, 2027.867 free, 0.000 used. 4966.023 avail Mem

PID USER PR NI VIRT RES %CPU %MEM TIME+ S COMMAND 32400 root 20 0 967.2m 316.2m 99.7 4.0 0:56.55 R scheduled --get_device_hit_count 32618 root 20 0 946.3m 609.6m 99.3 7.6 0:08.16 R svc dbcache reader 403 root 20 0 156.0m 12.6m 0.7 0.2 0:21.54 S /bin/miglogd 343 root 20 0 633.0m 282.8m 0.3 3.5 1:05.20 S gui control 464 root 20 0 831.2m 35.0m 0.3 0.4 0:52.48 S /bin/oftpd 32627 root 20 0 17.5m 2.4m 0.3 0.0 0:00.07 R top 1 root 20 0 602.2m 274.3m 0.0 3.4 0:20.00 S /bin/initXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 2 root 20 0 0.0m 0.0m 0.0 0.0 0:00.00 S [kthreadd] 3 root 20 0 0.0m 0.0m 0.0 0.0 0:02.17 S [ksoftirqd/0] 4 root 20 0 0.0m 0.0m 0.0 0.0 0:00.00 S [kworker/0:0]

 

Kind Regards

 

 

scao_FTNT

not sure if issue related to hit count update, can you help check for 2 things

 

1. in policy column settings, remove these hit count column display if helps

2. in System Settings - Advanced settings, disable "Policy Hit Count"

 

Thanks

 

Simon

cos
New Contributor

HI Simon

 

Sorry for the delay. I did what you say but the performance is the same. 

 

Do you have any other idea about could it be?

 

Gonzalo Arroyo

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