Personal Quarantine Report not working

[fortiche]

Hello,

I'm trying to implement personal quarantine on my FortiMail VM (6.0.4).

After following the Admin Guide, I can't send report to the user manually and the scheduling is not working too.

The log message when I'm trying to send report to an user:

ColumnContent#507Date2019-04-12Time14:22:02.264SubtypesmtpMessageSpamreport: spam report is disabled for User: xxxxLevelinformationLog ID0003009808TypeeventActionNONEUIspamreportUserxxxx

And for the scheduling report :

ColumnContent#23592Date2019-04-11Time17:00:00.273SubtypesmtpMessageSpamreport: skips anti-spam profile spamreport disabled user path /home/xxx/info~xxxxLevelinformationLog ID0003001925TypeeventActionNONEUIspamreportUserspamreport

I use IP policy only and the FortiMail is in Gateway mode and I think, the quarantine report is actived everywhere (Security -> Quarantine Report, Setting, Control ; Profile -> Antispam, Action ; Domain & User -> User -> Receive spam report).

Thanks for your help !

[fortiche]

Hello,

Just find the solution. A recipient policy is mandatory for personal quarantine (like that we can use a resource profile).

I let the thread if anybody else have some trouble with that :)