Hi all
We have a tunnel setup between a fortigate and a meraki mx. The tunnel comes up and passes traffic but after a random amount of time, it will stop sending traffic to some subnets. Reseting the tunnel or device on either end fixes it temporarily until it happens again.
All the settings match on both sides. I cant figure out whats going on. I am seeing no errors on the meraki side and the below error on the fortigate side which im not sure what it indicates:
Cookies | e57e0d29c3ede476/7f230159880aa305 |
Local Port | 4500 |
Outgoing Interface | VPL079153-U |
Remote IP | |
Remote Port | 32238 |
VPN Tunnel | VPN |
Message | IPsec phase 1 error |
ID | 7088791930900840453 |
Time | 2022-04-20 21:53:08 |
euid | 2 |
epid | 2 |
dsteuid | 2 |
dstepid | 2 |
logver | 604071911 |
Log ID | 0101037124 |
Type | event |
Sub Type | vpn |
Peer Notification | PAYLOAD-MALFORMED |
Log event original timestamp | 1650488015878473200 |
Timezone | +0000 |
Alternate User | N/A |
dtime | 2022-04-20 20:53:35 |
itime_t | 1650487988 |
Device Name | HA-111_FG3H0E |
Hello,
I have the exact same issue. The VPN connection once in a while dies and the Fortigate spits out the same error as you show.
My issue this time showed up yesterday, and what i did to get the VPN up again was to remove the Private Subnets in the Meraki Portal, saved the config and then readded them.
Then i restarted the Tunnel in the Fortigate.
Meraki might be doing some sketchy stuff behind the scenes?
I feel as though its got worse with some of the recent firmware updates.
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