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aagrafi
Contributor II

Password recovery procedure for FAZ

Hello,

 

Can anybody help me find the password recovery procedure for FAZ? It seems that the known procedure for FG (maintainer account) does not work with FAZ.

 

Thanks

3 REPLIES 3
chall_FTNT
Staff
Staff
aagrafi

Thanks a lot for the answer. I followed the steps, but after I formatted the flash and tried to TFTP the image, the file transfer could not start. Now I'm left with a FAZ that doesn't even boot... I opened a ticket to Fortinet.

 

Et preterea, I'm frustrated that Fortinet changed the procedure for FMG and FAZ. The maintainer account worked so well...

chall_FTNT

I am sorry to hear you encountered a problem with reloading the firmware image (TFTP).

 

The maintainer account was removed from FortiAnalyzer & FortiManager products based on security concerns of possible malicious use of such an account on these products in particular.

Chris Hall
Fortinet Technical Support
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