Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
JasonG
New Contributor

Password field in remote access empties while typing the password in

Good afternoon,

 

On one of the workstations connecting to our VPN through forticlient 6 (Mac OS X Catalina), we are able to obtain a connection, but when entering the password in, whatever has been typed into the password field will intermittently empty, which can cause several failed attempts at connecting due to password being incorrect. 

 

We have uninstalled and cleared out any related Forticlient files and tried a clean install, but the issue is still persisting. 

 

Thank you for your time in reading this post. Any suggestions that could assist with this issue would be very appreciated. 

1 REPLY 1
ndf
New Contributor

I have this too. When this happens it is rather impossible to enable the VPN-connection.

 

MacOS Catalina 10.15.5

Forticlient 6.0.9.162

 

Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors