Partner Portal Free Certification Not Accessible

FarinaAhmed · ‎05-24-2023

Hello Everyone!

Our new colleagues who recently joined Commtel have registered on Fortinet Partner Portal but they don’t have access to Fortinet Training. All of them are in CC. Kindly look into this and resolve this issue asap.

Regards

Farina Ahmed

distillednetwork · ‎05-24-2023

I believe you have sent this to the wrong email. You will need to open a TAC case, not a community article.

FarinaAhmed · ‎05-24-2023

But we open TAC cases for technical issues not for portal issues

Farina Ahmed

srajeswaran · ‎05-24-2023

Please open a customer support ticket (not technical assistance) . You may call the support line and talk to customer support agent or use the chat option from support portal. They will be able to help you.

Regards,
Suraj
- Have you found a solution? Then give your helper a "Kudos" and mark the solution.

FarinaAhmed · ‎05-24-2023

Pls share link or email id

Farina Ahmed

srajeswaran · ‎05-24-2023

Email: cs@fortinet.com

support.fortinet.com

Regards,
Suraj
- Have you found a solution? Then give your helper a "Kudos" and mark the solution.

FarinaAhmed · ‎05-24-2023

Already sent to them an email yesterday but no response.

Farina Ahmed

srajeswaran · ‎05-24-2023

I think they may take 1-2 days, if it is urgent please call them.

Regards,
Suraj
- Have you found a solution? Then give your helper a "Kudos" and mark the solution.

Partner Portal Free Certification Not Accessible

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