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FarinaAhmed
New Contributor III

Partner Portal Free Certification Not Accessible

Hello Everyone!

 

Our new colleagues who recently joined Commtel have registered on Fortinet Partner Portal but they don’t have access to Fortinet Training. All of them are in CC. Kindly look into this and resolve this issue asap.

 

Regards

 

Farina Ahmed

Farina Ahmed
Farina Ahmed
7 REPLIES 7
distillednetwork
Contributor III

I believe you have sent this to the wrong email. You will need to open a TAC case, not a community article.  

FarinaAhmed

But we open TAC cases for technical issues not for portal issues

Farina Ahmed
Farina Ahmed
srajeswaran

Please open a customer support ticket (not technical assistance) . You may call the support line and talk to customer support agent or use the chat option from support portal. They will be able to help you.

Regards,
Suraj
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FarinaAhmed

Pls share link or email id

Farina Ahmed
Farina Ahmed
srajeswaran

Email: cs@fortinet.com

support.fortinet.com

Regards,
Suraj
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FarinaAhmed

Already sent to them an email yesterday but no response.

Farina Ahmed
Farina Ahmed
srajeswaran

I think they may take 1-2 days, if it is urgent please call them.

Regards,
Suraj
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