PPPoE Status Fails after 2 hours of being active after a firewall update
I'm currently having troubles with a FortiGate 100E Cluster where the PPPoE running on WAN2 is causing major issues, i have updated the FortiGate to the latest version of 6.4 it worked for two hours then disconnects. We have spoken to the provider and they say the dialup is working no issues, i can confirm this as i had tested it with my laptop.
When the connection drops the status stay's failed, even a cluster reboot does not solve this.
I have run the following commands and here is the output, any help will be divine.
dia debug enable
dia debug application pppoe -1
dia debug applicaiton ppp -1
update_interfaces()-423: Update PPPoE interfaces update_interfaces()-427: Invalidate PPPoE interface wan2 update_interfaces()-481: Found PPPoE interface wan2 update_interfaces()-564: PPPoE parameters of wan2 changed. child_exit()-640: A child process exits pppoed_main()-850: PID 1239 exit pppoed_main()-856: Interface wan2 exit pppoed_main()-781: Start PPPoE interface wan2 pppoed_main()-784: PID of wan2 is 1255 parameters passed to pppd: pppd 0 pppoed wan2 nopersist noipdefault noauth defaultroute default-asyncmap hide-password nodetach mtu 1486 mru 1486 noaccomp noccp nobsdcomp nodeflate nopcomp novj novjccomp user <username would be here but as public forum....> lcp-echo-interval 15 lcp-echo-failure 5 sync plugin /bin/pppoe.so pppoe_retry_time 1 pppoe_padt_time 1 pppoe_srv_name pppoe_ac_name pppoe_hostuniq 577db68 pppoe_sock2parent 12 wan2 ipunnumbered 0.0.0.0 idle 0 unnumbered-negotiate enable
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