Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
unknown1020
New Contributor III

Option Summary is disabled in FortiGate

Good morning friends.

In the Fortigate firewall I see that the log and report "summary" option is blocked.

Screenshot_2.jpg

 


According to the knowledge base https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-System-Event-Summary-is-disabled/ta-..., this is resolved by enabling some options from Logging and Reporting -> Logging Settings. However, when I accessed that option, I did not find the "Enable fortiview history" option.

Screenshot_1.jpg

 

My question is, to enable this option, do I need to have a FAZ license? or fortigate cloud?

14 REPLIES 14
DPadula
Staff
Staff

Hi unknown1020


Have you tried to enable the fortiview history via CLI?

 

These are the commands:

config report setting
    set fortiview enable
end

 

Regards

DPadula

Regards
DPadula
unknown1020
New Contributor III

Hello, when I try to execute through the CLI, I have this error:     

# config report setting

command parse error before 'report'
Command failed. Return code 1

DPadula
Staff
Staff

Which firmware version are you using?

Regards
DPadula
unknown1020
New Contributor III

my fortigate has version 7.2.7

DPadula
Staff
Staff

Could you check on Log Settings >> Local Logs ?7.2.5 Log Options.JPG

 

 

Regards
DPadula
unknown1020
New Contributor III

Hello, this is how that option is displayed in the FG

Screenshot_3.jpg

 

hbac
Staff
Staff

Hi @unknown1020,

 

I believe FortiView only available if FortiGate has disk for storing logs. 

 

Regards, 

unknown1020
New Contributor III

Hello, how can I validate that? because there are other devices with version 7.4.3 (it does not have a faz) and the "summary" option is not blocked

hbac

@unknown1020,

 

Based on the screenshot of Log Settings, disk logging is not available on your FortiGate. It is a hardware limitation. Some models don't have disk logging. 

 

Regards,

Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors