Option Summary is disabled in FortiGate

[unknown1020]

Good morning friends.

In the Fortigate firewall I see that the log and report "summary" option is blocked.

According to the knowledge base https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-System-Event-Summary-is-disabled/ta-..., this is resolved by enabling some options from Logging and Reporting -> Logging Settings. However, when I accessed that option, I did not find the "Enable fortiview history" option.

My question is, to enable this option, do I need to have a FAZ license? or fortigate cloud?

[DPadula]

Hi unknown1020

Have you tried to enable the fortiview history via CLI?

These are the commands:

config report setting
    set fortiview enable
end

Regards

DPadula

[unknown1020]

Hello, when I try to execute through the CLI, I have this error:     

# config report setting

command parse error before 'report'
Command failed. Return code 1

[DPadula]

Which firmware version are you using?

[unknown1020]

my fortigate has version 7.2.7

[DPadula]

Could you check on Log Settings >> Local Logs ?

[unknown1020]

Hello, this is how that option is displayed in the FG

[hbac]

Hi @unknown1020,

I believe FortiView only available if FortiGate has disk for storing logs. 

Regards, 

[unknown1020]

Hello, how can I validate that? because there are other devices with version 7.4.3 (it does not have a faz) and the "summary" option is not blocked

[hbac]

@unknown1020,

Based on the screenshot of Log Settings, disk logging is not available on your FortiGate. It is a hardware limitation. Some models don't have disk logging. 

Regards,