Official support for HA clusters with different revisions

[VaultSec]

Hi all,

since there is a knowledge base article about it, I was wondering if a HA setup with the "exec ha ignore-hardware-revision enable" set is officially supported. Meaning will support assist in troubleshooting, if there are any issues with the firmware for example or specifically the HA clustering?

Thank you.

[hirwani1]

That backend vm infra will give you a good backbone but it in itself is not going to give you database HA specifically. It will help keep your vm running if a vm host were to go down for example but there are other issues that can cause a single database sever/vm to fail. A single dB sever is still a single point of failure even if you have a redundant infrastructure backing the vm.

[dingjerry_FTNT]

Hi @VaultSec ,

I see no reason that support will refuse to assist you in this scenario.