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Not receiving fortigate activation token
Hello Expert,
I enabled two factor authentication on my remote ssl vpn configuration (firmwave 7.2.9 build 1688 (mature)
When I simulate test with a user gmail account, i am not receiving and activation code .
I humble request some help with this issue.
Thank you
Regards
Please attachment for user setup and errors message gather from FortiGate logs
Solved! Go to Solution.
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Hi,
Try setting the port to specify and 587.
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Hi,
Try setting the port to specify and 587.
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Hello ,
I tried as per your suggestion but still no token email in gmail.
Regards
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Did yo also read the rest of the article, it suggests an app password. That might be the issue here.
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Sorry I did not the article to end and app password was required
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Hello Jomof,
And do you know if you have giving third party access on your Gmail Account for FortiGate?
https://support.google.com/accounts/answer/14012355?hl=en
Anthony.
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Hello jomof,
Can you share the following output here:
1)
get system email-server
2)
diag debug flow filter clear
dia debug flow filter addr 108.177.12.108
dia debug flow filter port 587
dia debug en
Anthony.
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Guyana_Int_Primary # diag debug flow filter clear
Guyana_Int_Primary # dia debug flow filter addr 108.177.12.108
Guyana_Int_Primary # dia debug flow filter port 587
Guyana_Int_Primary # dia debug en
Guyana_Int_Primary # 2024-11-04 23:05:00 sessionn 0x9725ee0, SSL connected
2024-11-04 23:05:00 sessionn 0x97220f0, SSL connected
2024-11-04 23:05:00 session: 0x9725ee0, rsp_state: ehlo, code: 250
2024-11-04 23:05:00 session: 0x97220f0, rsp_state: ehlo, code: 250
2024-11-04 23:05:00 session: 0x97220f0, rsp_state: auth, code: 334
2024-11-04 23:05:00 session: 0x9725ee0, rsp_state: auth, code: 334
2024-11-04 23:05:00 session: 0x97220f0, rsp_state: auth2, code: 534
2024-11-04 23:05:00 session: 0x9725ee0, rsp_state: auth2, code: 534
2024-11-04 23:05:00 session: 0x97220f0, rsp_state: quit, code: 221
2024-11-04 23:05:00 session finined
2024-11-04 23:05:00 _session_on_destroy
2024-11-04 23:05:00 <== send mail failed, m = 0x9722cb0 s = 0x97220f0
2024-11-04 23:05:00 session: 0x9725ee0, rsp_state: quit, code: 221
2024-11-04 23:05:00 session finined
2024-11-04 23:05:00 _session_on_destroy
2024-11-04 23:05:00 <== send mail failed, m = 0x9725590 s = 0x9725ee0
2024-11-04 23:05:20 create session
2024-11-04 23:05:20 resolve smtp.gmail.com to 1 IP
2024-11-04 23:05:20 ==> send mail
2024-11-04 23:05:20 connecting to 108.177.11.108 port 587
2024-11-04 23:05:20 session: 0x97220f0, rsp_state: greeting, code: 220
2024-11-04 23:05:20 session: 0x97220f0, rsp_state: ehlo, code: 250
2024-11-04 23:05:20 session: 0x97220f0, rsp_state: starttls, code: 220
2024-11-04 23:05:20 rsp_starttls: creating ssl structure for session 0x97220f0
2024-11-04 23:05:20 create_ssl: 0x7f000628c000
2024-11-04 23:05:20 sessionn 0x97220f0, SSL connected
2024-11-04 23:05:21 session: 0x97220f0, rsp_state: ehlo, code: 250
2024-11-04 23:05:21 session: 0x97220f0, rsp_state: auth, code: 334
2024-11-04 23:05:21 session: 0x97220f0, rsp_state: auth2, code: 534
2024-11-04 23:05:21 session: 0x97220f0, rsp_state: quit, code: 221
2024-11-04 23:05:21 session finined
2024-11-04 23:05:21 _session_on_destroy
2024-11-04 23:05:21 <== send mail failed, m = 0x9725590 s = 0x97220f0
2024-11-04 23:05:41 create session
2024-11-04 23:05:41 resolve smtp.gmail.com to 1 IP
2024-11-04 23:05:41 ==> send mail
2024-11-04 23:05:41 connecting to 108.177.11.108 port 587
2024-11-04 23:05:41 session: 0x97220f0, rsp_state: greeting, code: 220
2024-11-04 23:05:41 session: 0x97220f0, rsp_state: ehlo, code: 250
2024-11-04 23:05:41 session: 0x97220f0, rsp_state: starttls, code: 220
2024-11-04 23:05:41 rsp_starttls: creating ssl structure for session 0x97220f0
2024-11-04 23:05:41 create_ssl: 0x7f000628c000
2024-11-04 23:05:41 sessionn 0x97220f0, SSL connected
2024-11-04 23:05:42 session: 0x97220f0, rsp_state: ehlo, code: 250
2024-11-04 23:05:42 session: 0x97220f0, rsp_state: auth, code: 334
2024-11-04 23:05:42 session: 0x97220f0, rsp_state: auth2, code: 534
2024-11-04 23:05:42 session: 0x97220f0, rsp_state: quit, code: 221
2024-11-04 23:05:42 session finined
2024-11-04 23:05:42 _session_on_destroy
2024-11-04 23:05:42 <== send mail failed, m = 0x9725590 s = 0x97220f0
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Guyana_Int_Primary # get system email-server
type : custom
reply-to : DoNotReply@notification.fortinet.net
server : smtp.gmail.com
port : 587
source-ip : 0.0.0.0
source-ip6 : ::
authenticate : enable
validate-server : disable
username : jomfra@gmail.com
password : *
security : starttls
ssl-min-proto-version: default
interface-select-method: auto