No connection to DNS Filter Rating servers

[Tutek]

Hello,

how could I troubleshoot dns filter rating servers unreachable?:

[lmarinovic]

Hello Tutek,

Can you take a look at this KB:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-DNS-Filter-Rating-Servers-Unreachable-when...

Also here you can find Troubleshooting for DNS filter:

https://docs.fortinet.com/document/fortigate/6.4.0/administration-guide/150448/troubleshooting-for-d...

Best regards,

Lazar

[Tutek]

Hello,

I don't have dns over tls configured.

This is weird on dns pane I have access to dns servers (they list green):

208.91.112.53 30 ms
208.91.112.52 30 ms

but DNS Filter Rating Servers
173.243.140.53 Unreachable
173.243.142.53 Unreachable