No connection by VMware:"all avaiable desktop sources for this desktop are currently busy"

[angela71]

Hello after connetcted with Fortinet Console, then I try to connect to my desktop by VMware Horizon Client, but I have the following errore message:

"all avaiable desktop sources for this desktop are currently busy".

Until today I succeded in connection.

Can anyone help me please?

Thanks very much

[kgeorge]

Hello Angela,

This mostly seems to be an issue on the VMWare side itself.

Kindly refer the articles below and if that it helps,

https://kb.vmware.com/s/article/1030690

https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/All-available-desktop-sources-for-this-d...

If the issue persists, then we from Fortinet might have to look into this via remote session for Advanced troubleshooting. Kindly open a Support Ticket with supporting details and call our support line.

Regards,

Klint George

[Johnharper]

If you see an error message "All available desktop sources for this desktop are currently busy" when you attempt to login to your desktop, the simple solution is to reset desktop. Use Nerdio Admin Portal. You will need to be a NAP Administrator or ask one to reset desktop for you.