No available firmware From Fortiguard

[bayuaw]

Hello, i got problem when cant upgrade firmware,there is pop up "No available firmware From Fortiguard", i have try this method https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-No-firmware-available-from-FortiGuar...

this the result 

FortiGate 

[dingjerry_FTNT]

Hi @bayuaw ,

So what is your device? FortiGate? 

And how does it connect to FortiGuard? Directly or via FortiManager?  

What is your current firmware version? 

Where did you try to upgrade the firmware?  Is it possible to provide the screenshot?

[bayuaw]

Device is Fortigate 200F,direct connect via LAN,Firmware i already update to  7.4.3F build 2573, 

[bayuaw]

hello @dingjerry_FTNT ,After upgrade the problem still the same,system still cant choose automatically compatible firmware 

Regards,

Bayu

[dingjerry_FTNT]

Hi @bayuaw ,

Interestingly, in your screenshot, it showed 6.4.14, not 7.4.3.  

Anyway, can you select "All Available"?

If you don't mind, can you provide the SN of your FGT?

[sw2090]

does your FGT have a valid firmware upgrade license?