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dasherer
New Contributor

No Power from PoE ports on Fortigate 60D-PoE

I just bought a used Fortigate 60D-PoE. I wanted the PoE port(s) for my Ubiquit Access Point Pro. However, I have enabled the PoE on the Port
poe enabled.png

 

When I connect my UAP Pro it will not turn on. I know the port works with its configuration because when I connect my UAP Pro to a PoE Injector and plug it into that port the configuration works the port then lights up and I get this info
watts.png

 

Can some help me troubleshoot this? 

2 REPLIES 2
Anthony_E
Community Manager
Community Manager

Hello dasherer,

 

Could you please open a ticket in Forticare to contact the RMA support?

They will help you to troubleshoot and if it is not working, they can process to a RMA.

 

https://forticare.fortinet.com/CustomerSupport/SupportTeam/MyUnclosedTickets.aspx

 

Regards,

Anthony-Fortinet Community Team.
atadams77
New Contributor II

I have situation almost like this...what was the result?

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