No Logs in Fortigate Cloud

[RolandBaumgaertner72]

Hi,

we recently changed from 300D cluster to 200F cluster. Now we see no logs, no information at all in FortiCloud. In the GUI Dashboard I see Status activated, connected to my account, storage used 0KB and no files uploaded. 

In System Feature Visibility I dont see anything deactivated which could have impact, Fortigate Cloud Sandbox is activated.

In Security Fabric > Fabric Connectors and Logging Settings I see Fortigate Cloud activated and connected to send logs every 5 minutes to Fortigate Cloud.

In Log Settings > Local Logs memory is activated since we also want to have the information there.

We dont really see something missing?

Thanks!

[RolandBaumgaertner72 · Accepted solution]

Hi,

Now I see data in Forticloud. I logged out from the Web GUI and logged in again and now I see data.

Strange behavior but it seems to work now.

Thanks!