No GUI admin access after 5.3.0 upgrade

[robaus]

Just upgraded our test environment to the latest version 5.3.0, admin GUI access was previously ok via Port1. After upgrade can't login, tried the "restore-admin" cli command as I am still able to login to the server as admin, any thoughts? I upgraded from version 5.2.2

[sergey]

Not similar, but upgrade related issue: can't login after the upgrade.

Have they test anything before going GA?

[Lukino]

Hi,

is it possible that you are trying to reach the appliance behind a NAT?

maybe the IP address that you are trying to reach is not under the:

Administration > System Access > Additional allowed hosts/domain names:

[robaus]

Lukino wrote:

Hi,

is it possible that you are trying to reach the appliance behind a NAT?

maybe the IP address that you are trying to reach is not under the:

Administration > System Access > Additional allowed hosts/domain names:

Yeah I did think that could of been a cause but was this setting also in 5.2.2 as I could login fine from the same locations on that version. Also, how would you add your host/domain name to that allowed list if you can't access the GUI?

[Lukino]

I think that you have to find a way in order to connect through the GUI,

because I don't know if there is way to configure the setting via CLI

[fstamer]

Same issue here, can Login to console via every user but no ssh or web-gui.

anything new?

did you try the Workaround in https://docs.fortinet.com...v5.3-release-notes.pdf

for me it worked