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Mbaig
New Contributor

Netio.sys Blue screen of Death BSOD Multiple machines restarting conflict with fortiproxy

Hi,

Recently since July 2023  we have around 45 machines starting having BSOD. All the machines have same error and most of the time the users were using Ms Teams or Edge when they got the BSOD. 

 

The machines are Windows 11 & Windows 10 PRO.  We have FortiClient 7.07 installed on all machines. 

From the minidumps collected . These are likely caused by Fortiproxy failing as the module failing is network based.

 

So is there anyone encountered the same issue as this is related to Fortiproxy. Also if someone can suggest if they have have found solution to this issue. 

thanks

 

1 REPLY 1
Mbaig
New Contributor

Netio.sys Blue screen of Death BSOD Multiple machines restarting conflict with fortiproxy

Hi,

Recently since July 28,2023  we have around 45 machines starting having BSOD. All the machines have same error and most of the time the users were using Ms Teams or Edge when they got the BSOD. 

 

The machines are Windows 11 & Windows 10 PRO.  We have Forticlient 7.07 installed on all machines. 

From the minidumps collected . These are likely caused by Fortiproxy failing as the module failing is network based.
 

"MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS"

 Screenshot attached

Netiosys.jpg
In the below screenshot it shows the first 2 folder of minidumps showing teams or msedgewebview2.exe which is a dependency Teams uses which also relates to Microsoft edge. Which would be using Fortiproxy. The Module failing is the same and network related.

Modules failing:
 
"MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS"

 

Mbaig_0-1691745021336.png

 

 

So is there anyone encountered the same issue as this is related to Fortiproxy. Also if someone can suggest if they have have found solution to this issue. 

thanks

FortiClient

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