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Deftone
New Contributor

Netflix

Helo all, I' m having problems to watch movies on netflix while web filter enabled. I added some netflix urls to the url filter but it' s not working When I hit play in netflix I get an error. When I disable web filter in the policy it' s working like charm. Someone any idea how to get this to work? The url filter
 
                 edit " *netflix.com" 
                 set type wildcard
                 next
                 edit " *nflximg.com" 
                     set type wildcard
                 next
                 edit " *llnwd.net" 
                     set type wildcard
                 next
                 edit " *nflximg.net" 
                     set type wildcard
                 next
Thanks
11 REPLIES 11
mreveraert

This is an update to an old post, but to watch Netflix streaming content behind a Fortigate FortiOS 6.2 (possibly earlier) the Fortigate Inspection Mode to be in FLOW mode (Policy & Objects, IPV4) rather than proxy.  Curiously some services e.g mobile and browser will work in proxy mode, but others e.g. Netflix apps on Roku Player, Sky Q box, ... will not work.  The symptom is that the content appears to be loading (spinning wheel) and at 24% (in my case) an error pops up "We're having trouble playing this title right now. Please try again later or select a different title."    Setting my Fortigate back to Flow solved the problem.

jaefal990
New Contributor II

Could you provide more details about the current web filtering system you are using (e.g., brand, version, specific configuration)? Have you ensured that all necessary Netflix domains and subdomains are whitelisted, including those related to media streaming and content delivery networks (CDNs)? Additionally, are there any specific error codes or messages Netflix displays when you attempt to play a movie? It might also help to know if the issue occurs across all devices or just specific ones (e.g., mobile, desktop), and if there are any SSL inspection or decryption rules in place that might be interfering with Netflix's encrypted traffic

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