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williasthomas192004
New Contributor II

NAC Radius Not Enable Log

I have already enable radius on fortigate and fortinac and then the connection is successiful.
But when guestusers authenticate from wireless NAC radius log  show like as below i have attached Screenshot 2025-06-05 104811.pngScreenshot 2025-06-05 104822.pngScreenshot 2025-06-05 104849.pngScreenshot 2025-06-05 104915.pngScreenshot 2025-06-05 105333.png

 

 

1 Solution
ebilcari

It seems like you are hitting a known issue (#1129743) which affects new deployments (7.6.2) and WiFi RADIUS authentications. The issue is already identified and a fix will be available in the next release of 7.6.3 scheduled to be delivered at the beginning of next month. For more information you can open a ticket with TAC support.

- Emirjon
If you have found a solution, please like and accept it to make it easily accessible for others.

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4 REPLIES 4
williasthomas192004
New Contributor II

FortiNAC OS version 7.6.2.0715

ebilcari

Is this a fresh deployment in firmware 7.6.2 or is it upgraded?

- Emirjon
If you have found a solution, please like and accept it to make it easily accessible for others.
williasthomas192004

Fresh deployment

ebilcari

It seems like you are hitting a known issue (#1129743) which affects new deployments (7.6.2) and WiFi RADIUS authentications. The issue is already identified and a fix will be available in the next release of 7.6.3 scheduled to be delivered at the beginning of next month. For more information you can open a ticket with TAC support.

- Emirjon
If you have found a solution, please like and accept it to make it easily accessible for others.
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