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New Contributor

Moving FortiAP's from 1 FortiCloud account to another Linked account

Anyone know of an easy way to move AP's from 1 account to another without having to take the AP's out of use?

We have over a dozen AP's at different sites that were set up under an individuals FortiCloud account and we want to move them to the "shared account"


I've tried updating the FortiCloud account directly from the FortiAP's UI, but this doesn't update in FortiCloud

Honored Contributor

Not familiar with cloud based APs, but I assume they are still registered via the support portal - if so, I think you can just open a CS ticket for a require action.



NSE4/FMG-VM64/FortiAnalyzer-VM/6.0 (FWF30E/FW92D/FGT200D/FGT101E/FGT81E)/ FAP220B/221C