hi,
i just added a new FG in forticloud 'asset management' portal.
the new FG was added by default in 'my assets' but i have a separate folder/group that i need to use.
is there a way to move the new FG from 'my assets' to the target 'infra' folder beneath it?
i tried to explore/tinker this portal and folders but couldn't find a way to transfer it.
or maybe my profile/account doesn't have the right privilege to do so?
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Hi @johnlloyd_13 ,
You may find the link below useful:
https://docs.fortinet.com/document/forticloud/latest/asset-management/435523/creating-custom-views
"You can drag and drop items into a folder, or use the GUI to select a new location."
Best regards,
hi,
i don't see options when i hover into 'my assets' folder.
it seems to be a rights issue.
do i raise a support ticket or just ask our admin to give me RW rights?
Hi,
I would do the below:
1- check with your admin if it is actually a right issue (they might give you permissions or might be able to move the asset on your behalf).
2- if there is still an issue, I would open a ticket so the FortiCloud support can help you/your admin further.
Best regards,
hi,
i've raised a 'customer service' type ticket to see what the support says.
You can contact the customer support team to get assistance on migrating the device.
You can ask queries on the below link.
https://support.fortinet.com/webchatonline.aspx
just an update, support told me i need to be an IAM user and not use the email login to give me permission to move FG devices to other folders.
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