Move FG to another folder in FortiCloud

[johnlloyd_13]

hi,

i just added a new FG in forticloud 'asset management' portal.

the new FG was added by default in 'my assets' but i have a separate folder/group that i need to use.

is there a way to move the new FG from 'my assets' to the target 'infra' folder beneath it?

i tried to explore/tinker this portal and folders but couldn't find a way to transfer it.

or maybe my profile/account doesn't have the right privilege to do so?

[fricci_FTNT]

Hi @johnlloyd_13 ,

You may find the link below useful:
https://docs.fortinet.com/document/forticloud/latest/asset-management/435523/creating-custom-views

"You can drag and drop items into a folder, or use the GUI to select a new location."

Best regards,

[johnlloyd_13]

hi,

i don't see options when i hover into 'my assets' folder.

it seems to be a rights issue.

do i raise a support ticket or just ask our admin to give me RW rights?

[fricci_FTNT]

Hi,
I would do the below:
1- check with your admin if it is actually a right issue (they might give you permissions or might be able to move the asset on your behalf).
2- if there is still an issue, I would open a ticket so the FortiCloud support can help you/your admin further.

Best regards,

[johnlloyd_13]

hi,

i've raised a 'customer service' type ticket to see what the support says.

[rtichkule]

You can contact the customer support team to get assistance on migrating the device.

You can ask queries on the below link.
https://support.fortinet.com/webchatonline.aspx

[johnlloyd_13]

just an update, support told me i need to be an IAM user and not use the email login to give me permission to move FG devices to other folders.