Hello,
IS there a way to manage all our customer units under the partner account?
Thank you
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
Hi,
yes, there is, but your customers need to initially create a sub-account on their support portal account.
Once that is done, there is a procedure through the partner portal to bind the partner and end customer accounts.
Please see this article for the procedure:
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1633 | |
1063 | |
751 | |
443 | |
210 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.