Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
pvsbremen
New Contributor

Mailencryption by using Subjecttitel

Hello,

we are using Fortimail VM (v5.3,build568). We want to use IBE Encryption by using a word in the subject. I have done these steps: http://cookbook.fortinet.com/how-do-i-add-encryption-to-confidential-emails/

But it dont works. I have create a new profile (Profiles/conten-action). See image i have attached

 

When i have "pvsmail" in the subject, the mail goes out whithout an encryption. The encryption works, when i chenge the policy access control, delivery. But then every mail is encrypted.

I hope anyone can help me whith this problem

 

Thangs

 

MJ

4 REPLIES 4
abelio
SuperUser
SuperUser

Hi

Two things are probably happening:

- your content profile it's not applied to policy actually controlling desired traffic

- something it's not being matched in your dictionary

 

Use LOGS to check. Use the Policy ID column in History logs to follow the traffic

 

 

regards




/ Abel

regards / Abel
pvsbremen

Hi,

thank you for the quick answere.

I have check the policy ( policy/Recipient Policy/Outbound). I change the field content to our encryption profile. I have configure the Dictionary Profile by using the Howto from Fortinet. See images I have attached.Is that the right way?

Yesterday i updated the fortimail to:  v5.4,build714,180111 (5.4.4 GA)

 

Sorry it is my first fortimail, I dont know where i can search in the logs. Where can i find the Policy ID?

 

Thangs

 

Marc

 

abelio

Hello

Monitor -> Log-> History Logs

Policy ID is one column of these logs.

You could see there 3 numbers separated by colons.

first one stand for access list id

second -> IP policy id

third -> recipient policy id

 

i.e: 1:3:7 mean access list id 1, IP policy id 3 and recipient policy id 7.

 

Then, you could catch exactly which acl/policies are controlling your email traffic

 

 

I hope it helps

 

 

 

 

 

 

 

 

regards




/ Abel

regards / Abel
pvsbremen

Hello Abel,

thank you for your help. Yes it helps me to understand the logs. I have found the error. It was the Pattern value in the dictionary profil. I dont know that the pattern value ist the text I want to search. I used the Value "Confidential" from the howto. I changed it and now it works fine. Can you tell me, where i can change the default language in the register form from english to german (see image)? I hope it is possible.

 

regards

 

Marc

 

 

 

 

Announcements
Check out our Community Chatter Blog! Click here to get involved
Labels
Top Kudoed Authors