Hello,
we are using Fortimail VM (v5.3,build568). We want to use IBE Encryption by using a word in the subject. I have done these steps: http://cookbook.fortinet.com/how-do-i-add-encryption-to-confidential-emails/
But it dont works. I have create a new profile (Profiles/conten-action). See image i have attached
When i have "pvsmail" in the subject, the mail goes out whithout an encryption. The encryption works, when i chenge the policy access control, delivery. But then every mail is encrypted.
I hope anyone can help me whith this problem
Thangs
MJ
Hi
Two things are probably happening:
- your content profile it's not applied to policy actually controlling desired traffic
- something it's not being matched in your dictionary
Use LOGS to check. Use the Policy ID column in History logs to follow the traffic
regards
/ Abel
Hi,
thank you for the quick answere.
I have check the policy ( policy/Recipient Policy/Outbound). I change the field content to our encryption profile. I have configure the Dictionary Profile by using the Howto from Fortinet. See images I have attached.Is that the right way?
Yesterday i updated the fortimail to: v5.4,build714,180111 (5.4.4 GA)
Sorry it is my first fortimail, I dont know where i can search in the logs. Where can i find the Policy ID?
Thangs
Marc
Hello
Monitor -> Log-> History Logs
Policy ID is one column of these logs.
You could see there 3 numbers separated by colons.
first one stand for access list id
second -> IP policy id
third -> recipient policy id
i.e: 1:3:7 mean access list id 1, IP policy id 3 and recipient policy id 7.
Then, you could catch exactly which acl/policies are controlling your email traffic
I hope it helps
regards
/ Abel
Hello Abel,
thank you for your help. Yes it helps me to understand the logs. I have found the error. It was the Pattern value in the dictionary profil. I dont know that the pattern value ist the text I want to search. I used the Value "Confidential" from the howto. I changed it and now it works fine. Can you tell me, where i can change the default language in the register form from english to german (see image)? I hope it is possible.
regards
Marc
User | Count |
---|---|
2612 | |
1390 | |
804 | |
666 | |
455 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2025 Fortinet, Inc. All Rights Reserved.