Mac and iOS Devices showing up as Guest

[brendonm11]

Hi All,

I recently got a Fortigate for the school. I have a MacBook and an iPhone. The other devices on the school property are Windows and Android devices. Our Wifi network is radius controlled and login. I do not have the shared key the wifi company used for the radius... Radius works with the Windows Server 2012 Active Directory... When I log onto the wifi with my macbook and iPhone, I show up in the web filter logs as GUEST USER... I can't access websites that are blocked for the students...  Can someone help me link my devices to my user account to show my user and not guest please??

Thanks in Advance!

[andrewmartin]

brendonm11 wrote:

Hi All,

I recently got a Fortigate for the school. I have a MacBook and an iPhone. The other devices on the school property are Windows and Android devices. Our Wifi network is radius controlled and login. I do not have the shared key the wifi company used for the radius... Radius works with the Windows Server 2012 Active Directory... When I log onto the wifi with my macbook and iPhone, I show up in the web filter logs as GUEST USER... I can't access websites that are blocked for the students...  Can someone help me link my devices to my user account to show my user and not guest please??

Thanks in Advance!

Once gone through it here - https://support.apple.com/en-in/guide/mac-help/mtusr001/mac_ it might solve your query for sure.