MY 30E firewall

[Shadi2007s]

i have an 30e firewall i did format it and i want to flash an image with no luck 

it connected to the tftp server i and start the download and after that start time out 

can someone help me in tis 

[tdrake2406]

Fortinet 30e's sometimes have bad hardware in them and sometimes require an rma.  I would try a different cable to see if that makes any difference.  If not I would open a ticket with tac as we had to rma two of these so far.

[Shadi2007s]

I dont have support or forticare, and did try many cables 

[tdrake2406]

if you try to ping the LAN gateway continuously do you get any packet loss or requests timed out?

[Shadi2007s]

Before i did the format, when i tried to ping the lan getaway sometime the request timeout and other time packet loss, that why i did the format and wanted to upload it new image 

[hbac]

Hi @Shadi2007s,

You might be running into a hardware issue as mentioned by tdrake2406. It is worth purchasing a license and get it RMAed. 

Regards, 

[pavankr5]

Dear Customer,

If you're sure the TFTP server is running properly wanting for requests, it's not reachable from the 60D with the IP (192.168.1.1). Check the parameter with [R] in the menu including the interface, local IP, and then the image file name. if still you are facing issues we suggest you o  a ticket and team will assist you with replacement if required.

Thanks,

Pavan