i have an 30e firewall i did format it and i want to flash an image with no luck
it connected to the tftp server i and start the download and after that start time out
can someone help me in tis
Fortinet 30e's sometimes have bad hardware in them and sometimes require an rma. I would try a different cable to see if that makes any difference. If not I would open a ticket with tac as we had to rma two of these so far.
I dont have support or forticare, and did try many cables
if you try to ping the LAN gateway continuously do you get any packet loss or requests timed out?
Before i did the format, when i tried to ping the lan getaway sometime the request timeout and other time packet loss, that why i did the format and wanted to upload it new image
Hi @Shadi2007s,
You might be running into a hardware issue as mentioned by tdrake2406. It is worth purchasing a license and get it RMAed.
Regards,
Dear Customer,
If you're sure the TFTP server is running properly wanting for requests, it's not reachable from the 60D with the IP (192.168.1.1). Check the parameter with [R] in the menu including the interface, local IP, and then the image file name. if still you are facing issues we suggest you o a ticket and team will assist you with replacement if required.
Thanks,
Pavan
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